I ordered these pants in the shade Cream first, and I absolutely loved them. They’re super lightweight, feel buttery soft, and are really comfortable to wear. The only downside is that the material is a bit delicate, after a few wears, mine started to snag slightly. Still, if you handle them carefully, they should hold up fine.
Because I liked them so much, I ordered a second pair in Warm Grey. Unfortunately, the color I received looked much more like tan/brown than grey. They do have a return policy, but since I live overseas, the package took over a month to arrive. When I reached out about the issue, the customer service experience was disappointing. I felt like I was being taken in circles, and they were very insistent that the color was Warm Grey, even though grey and brown are clearly very different shades. The staff also came across as a bit dismissive, which made the situation more frustrating.
That said, I genuinely love the pants themselves and would probably order again because the fit and feel are amazing. I’d just recommend sticking to more standard/common shades unless you can get confirmation about the exact color beforehand.